Answers to Commonly Asked Questions
Q: Who is NOVUS?
A: NOVUS Inc., a subsidiary of TCG International, has more than 50 years experience manufacturing quality glass repair and restoration products with partners in 36 countries worldwide. NOVUS is headquartered in Minneapolis, MN U.S.A. with sales offices in The Netherlands and Australia.
Q: What is the length of the NOVUS Glass Restoration license agreement?
A: Five (5) years initially with renewal options thereafter. NOVUS seeks long-term partners for mutually beneficial growth.
Q: Is training provided?
A: Absolutely! NOVUS prides itself in its quality training programs. NOVUS will provide you with the initial and on-going training and support needed to guide you from your first day in training and throughout you career as a license owner. We offer complete and professional technical and business management training at our headquarters in Minneapolis, MN U.S.A.
Q: What are the fees associated with the acquisition of a NOVUS Glass Restoration License?
A: NOVUS operates worldwide in 36 countries with different economies and sizes. Therefore the costs associated with the acquisition of the license are dependent upon the territory to be acquired. NOVUS has earned the reputation throughout the world as the standard of excellence in the glass restoration industry. The license fee gives you the right to indentify yourself with the NOVUS name and trademarks and gives you access to our proprietary glass restoration systems.
Q: Why can't I just buy the machinery?
A: The acquisition of the NOVUS Glass Restoration equipment is solely available through a NOVUS license opportunity. NOVUS Glass Restoration licensees benefit from being a member of a network of NOVUS Glass Restoration licensees located all throughout the world. Instead of flooding the market with equipment which creates competition, we appoint a licensee that is responsible for a specific market. This is exactly why we follow a licensing concept versus a distribution concept. We want to create long-term relationships with our partner to build a mutually successful partnership.
Q: How much does the NOVUS Glass Restoration System cost?
A: The NOVUS Glass Restoration Polisher and Finer are leased from NOVUS which keeps the initial investment low. Accessory Equipment and consumables are available from NOVUS thereafter.
Q: What is the first step?
A: The evaluation of any license opportunity is an information exchange process. As NOVUS shares information with you regarding the opportunity, we ask that you share information about yourself and/or company so that we can evaluate you as a potential partner. The first step in the acquisition process is the completion of the Confidential Information Form. This form helps us learn more about you and your desire to take on this business.
Q: Can I sell my NOVUS license?
A: Yes. However NOVUS does reserve the right to approve the subsequent buyer.